Frequently asked questions about time slots
Why are there time slots for Infinity Mirror Room: Gleaming Lights of the Souls?
Yayoi Kusama created this work as an intimate experience. This artwork can be seen by a maximum of 2 people at the same time. For this reason, the capacity to see this artwork as a visitor is very limited. In order to give as many people as possible the chance to experience the artwork in real life, we have decided to work with time slots. A time slot can be collected with a museum ticket in the entrance hall of the museum, as long as time slots are available. However, we cannot guarantee that it will be possible to see this artwork.
Can I make a reservation in advance for Infinity Mirror Room: Gleaming Lights of the Souls.
No, due to the limited capacity it is only possible to collect a time slot for Infinity Mirror Room: Gleaming Lights of the Souls at the museum with an entrance ticket, as long as there are time slots available. We cannot guarantee that it will be possible to see this work of art.
Can I pick up time slots at 11:00 for later that day?
We would like to give everyone who visits the museum the chance to see the artwork. That’s why we hand out time slots according to the first-come first-served principle. The order in which time slots are handed out is based on the – at that moment – first available time. Please note, as long as there are time slots available.
What time should I report to Infinity Mirror Room: Gleaming Lights of the Souls?
You have to be present before the start of the time at the timeslot at the artwork. From that moment on, you can join the queue.
How often can I visit the Infinity Mirror Room: Gleaming Lights of the Souls?
A maximum of 1 time slot is available per entrance ticket, as long as supplies last.
How much time do I get in the Infinity Mirror Room: Gleaming Lights of the Souls?
You can experience the artwork for 45 seconds at a time. You can pick up a maximum of one time slot per entrance ticket, as long as these are available.
Can I take a group to the Infinity Mirror Room: Gleaming Lights of the Souls?
No, because of the extremely limited capacity and time slots it is not possible to visit the work with a group. We advise you to come back for a visit at another time.
How many people can go in at once?
The Infinity Mirror Room is designed for 1 and maximum 2 people at the same time.
Children under the age of 12 are only allowed in the Infinity Mirror Room when accompanied by an adult.
Can I photograph or film?
Yes, you can photograph or film your experience, but we recommend that you also experience the work of art without a camera! The concept of infinity is best experienced without a phone. Even if you may certainly capture it, just make sure that time flies.
My waiting time is still 1.5 hours, can I leave the museum?
Yes, you can leave the museum for a walk or a visit to the restaurant. You are only expected at the moment of your timeslot at the work of art. It is not possible to come in later.
I have a time lock for 11.00 – 11.10 am, it is now 11.12 am, can I still enter the artwork?
No, the artwork has a limited capacity, we want as many visitors as possible to experience the artwork, we unfortunately cannot deviate from this.
Can children under the age of 12 also pick up a timeslot?
No, children under the age of 12 are only allowed to see the artwork under the supervision of an adult.
Can I pick up more than one time slot if I have more than one entrance ticket?
Every visitor has to pick up his time lock physically with the entrance ticket. So you can only use your entrance ticket to pick up your own time slot.