fbpx Frequently asked questions - Voorlinden

Frequently asked questions

Voorlinden is temporarily closed

Is Voorlinden open?
Due to the current corona measures, Museum Voorlinden is temporarily closed. Our restaurant is open for takeaway 7 days a week from 10 am until 4 pm. Enjoy delicious hot and cold drinks, pastries, homemade soup and sausage rolls; everything you need before, after or during a winter walk on our estate.

I have a ticket for a visit during the lockdownperiod, what should I do?
If you have a ticket for a visit during the lockdownperiod, your tickets will be cancelled automatically and the purchase amount of your tickets will be refunded to the account that was used to book them, on behalf of “Global Tickets via CM.com”. Please note that it may take up to 10 working days before this amount is credited to your account. We hope for your understanding and thank you for your patience.

What measures will Voorlinden take to make my visit as comfortable as possible?
We have will incorporate measures to make your visit as comfortable as possible. Tickets can therefore only be ordered online. We use time slots to disperse visitors. When we reopen, we expect we have to ask all visitors from 13 years and older to:

  • present a valid corona entry pass (proof of vaccination, negative test result, recovery certificate) upon entry.
  • wear a face mask in the museum and when walking in the restaurant.
  • keep 1.5 meters distance from each other.

In addition, we employ the following measures:

  • By only selling tickets online, we can spread the number of visitors.
  • Time slots enable us to control the number of people in the museum. You should register at the entrance of the museum at your chosen time. This helps to avoid crowds.
  • The museum is cleaned more frequently and intensively. Lockers, keys and toilets are cleaned very regularly. This also applies to door handles, banisters and other contact objects.
  • No bag or backpack may be taken into the museum. You can use a free locker. Coats are allowed into the museum.
  • You can clean your hands with hand sanitizers that are provided in the museum entrance.
  • As always, our Guides & Guards will safeguard the art and provide you with information.
  • It is only possible to pay by debit or credit card in the museum.
  • If you have a cough or cold, stay at home. You can change your tickets to another day free of charge.

Is the restaurant open?
The restaurant is currently only open for takeaway. When the museum reopens, we would love to welcome you at our restaurant before or after your museum visit, between 10:30 am and 5 pm. You can order coffee, tea, pastries, lunch and snacks. It is not possible to book a table in advance and our restaurant is cash free. You can only pay with a debit or credit card.

Can I visit sculpture garden Clingenbosch?
Sculpture Garden Clingenbosch is currently closed. It will open its doors again from May until October 2022. The sculpture garden can only be visited on Thursdays with a guide. Read more.

Is it mandatory to wear a face mask?
Yes, it is mandatory to wear a face mask inside the museum and when you walk in the restaurant.

What exhibitions are on display?
Up until 13 February 2022 you can see the exhibition Picasso-Giacometti about the special friendship and striking similarities between two of the most important artists of the 20th century, Pablo Picasso and Alberto Giacometti. In addition, the collection exhibition Listen to Your EyesVacuuming the Gallery by Rodney Graham and, of course, our Highlights can also be seen in the museum.

Can I leave the museum during my visit, for example for lunch?
No. It is not allowed to leave and re-enter the museum.

Your visit

What are the opening hours?
Museum Voorlinden is temporarily closed. Normally, the museum is open every day from 11 am to 5 pm. On Saturday and Sunday, the museum is open from 10 am to 5 pm. We are working with time slots. You can choose your preferred timeslot whilst ordering your ticket online.

Is it necessary to buy tickets online prior to my visit?
It is only possible to buy tickets online. You can only buy tickets with time slots. This allows us to regulate the number of visitors and to maintain peace and safety in the museum. You can choose a time slot during the order process. 

There are no time slots available for the date and time I want to visit. Are there really no more tickets available?
We work with a maximum number of tickets per time slot. Our system always reports the current availability. It is not possible to be placed on a waiting list.

Can I change the date and time of my ticket(s)?
It is possible to change your ticket to another day and/or time. You can change this yourself up to 24 hours before your planned visit. If you need any help with changing your ticket(s), please contact us via info@voorlinden.nl or call 0031(0)70 512 1660.

I have a gift ticket or voucher. How can I book a time slot? 
As soon as you know when you want to visit Voorlinden, you can inform us of your preferred date and time slot via info@voorlinden.nl or by calling +31 (0)70 512 1660. We will then reserve a time slot for you. Please bring your gift ticket or voucher so it can be scanned at the door.

How long can I stay in the museum?
You can stay as long as you like.

Can I use a locker?
It is possible to use a free locker. No bag or backpack may be taken into the museum. Coats are allowed into the museum.

Can I only pay by card or also with cash?
Voorlinden is cash free. It is therefore not possible to pay with cash. This applies to both the museum and our restaurant.

Can I visit the museum shop without a ticket?
This is possible. Additionally, our web shop is always accessible.

Is the Museumcard valid at museum Voorlinden?
The Museumcard is not valid. Museum Voorlinden runs entirely on the incomes from ticket sales, the restaurant and the museum shop. The museum does not receive any form of subsidy. We want to offer our visitors a high-quality international exhibition programme. In order to be able to finance this, we need the full entrance fees. We cannot join the Museumkaart Foundation because in that case we would receive a too limited share of the ticket fees through this foundation.


How do I get to museum Voorlinden?
Museum Voorlinden is accessible by car and public transport. Check the current timetable shortly before departure. Check all directions here. From the exit on the highway, the route is indicated by green signs.

What are the parking facilities on the Voorlinden estate?
Museum Voorlinden has a large number of free parking spaces. There are two parking spaces on the estate: P1 and P2. P1 is closest to the museum and the restaurant. There are also five disabled parking spaces.

Are there facilities for disabled persons?
The museum and restaurant are easily accessible by wheelchair. There are also plenty of wheelchairs on loan. These are free of charge and can be reserved in advance. Wheelchairs will be disinfected before use. We ask for an identity document as a deposit. Disabled parking spaces are available at P1.
Everyone must be able to show a valid admission ticket. Visitors who are unable to navigate their way through the museum independently, can bring a care-giver for free on presentation of a care-giver pass or letter signed by a family doctor or specialist. Read more.

As a disabled person, can I get to the main entrance of the museum by car?
Museum Voorlinden is located in a protected nature reserve. Cars are not allowed to enter all parts of the nature reserve. At the nearest car park (P1) there are five disabled parking spaces. We also free wheelchairs available, which can be reserved in advance. Read more.

Do you come to the museum alone as a disabled person? Please contact us at info@voorlinden.nl. We will be happy to think along with you.

Tours and events

Can I take a guided tour in the museum?
Due to group size restrictions, it is only possible to book a tour for up to 10 people per tour guide. A guided tour costs € 95,-, excluding museum admission.  You can view all information regarding our guided tours here.

Can I rent rooms and organise events at museum Voorlinden?
We are happy to inform you about the possibilities. Please contact us via event@voorlinden.nl.

Can I visit Sculpture Garden Clingenbosch?
Sculpture Garden Clingenbosch is currently closed. It will open its doors again from May until October 2022. The sculpture garden can only be visited on Thursdays with a guide. Read more