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Frequently asked questions

Voorlinden is open 

Is Voorlinden open?
Museum Voorlinden is open. We have incorporated measures to make your visit as comfortable as possible. Tickets can therefore only be ordered online. We use time slots to avoid crowds. We ask all visitors to keep 1.5 meters distance. We ask families or households to stay together. In this way, you will be able to enjoy art, nature and architecture in peace and quiet.

What measures will Voorlinden take to make my visit as comfortable as possible?

  • By only selling tickets online, we avoid contact at the box office and in this we way we can also spread the number of visitors.
  • Time slots enable us to control the number of people in the museum. You should register at the entrance of the museum at your chosen time. In case you arrive earlier, do not join the queue until your timeslot begins. This helps to avoid crowds.
  • The museum is cleaned more frequently and intensively. Lockers, keys and toilets are cleaned very regularly. This also applies to door handles, banisters and other contact objects.
  • Only use a locker if necessary. If possible, leave your coat in the car or wear it when in the museum. Small bags may be taken into the museum, backpacks are not allowed.
  • You can clean your hands with hand sanitizers that are provided in the museum entrance.
  • A one-way route runs through the museum. We have organised the museum in such a way that contact with other visitors is kept to a minimum.
  • As always, our Guides & Guards will safeguard the art and provide you with information. They also monitor that the distance of 1.5 metres is complied. They approach visitors should this be necessary.
  • In the museum shop a shopping basket is mandatory. A maximum of 6 people may enter the shop at the same time. This limits potential contact with other visitors. It is only possible to pay with PIN or credit card.
  • The library, treasury room, education studio and James Turrell’s Skyspace are currently not open to visitors due to crowd control measures.
  • If you have a cough or cold, stay at home.

Watch the video below to see what a visit to Voorlinden looks like.

Is the restaurant open?
The restaurant is open. You can register at the entrance of the restaurant. Here, we will ask for your details and we’ll ask you some questions regarding your health. On the estate, you can find a mobile food truck where you can order fresh cakes, sandwiches and hot and cold drinks. It is not possible to make a reservation. In the restaurant, you can only pay with a credit or debit card.

Can I visit sculpture garden Clingenbosch?
Unfortunately it is not possible to visit sculpture garden Clingenbosch as we cannot guarantee correct implementation of the government guidelines during these tours. Visitors who have already booked a ticket for the sculpture garden will be informed about the return of their money as soon as possible.

What exhibitions are on display?
Our collection exhibitions Rendez-Vous and Momentum are on display, as well as the works of Anselm Kiefer. The Highlights are also always on display.

How many visitors are allowed in the museum at the same time?
We are allowed a maximum of 500 visitors at the same time, but in order to offer our visitors extra peace and quiet, we only allow 25 people per time slot of 15 minutes.

Can I leave the museum during my visit, for example for lunch?
Under the current circumstances, in which we are obliged to work with time slots and aim to spread out as much as possible, it is not possible to leave the museum in the meantime and go back inside again.

Your visit

What are the opening hours?
Museum Voorlinden is open daily from 11.00 to 17.00 hours. On Sundays, we are open from 10.00 to 18.00 hours. We are currently working with time slots as a result of the national measures concerning COVID-19. You can choose your preferred timeslot whilst ordering your ticket online.

Is it necessary to buy tickets online prior to my visit?
Currently it is only possible to buy tickets online. As a result of the national measures concerning the coronavirus, you can only buy tickets with time slots. This allows us to regulate the number of visitors and to maintain peace and safety in the museum. You can choose a time slot during the order process. 

How long can I stay in the museum?
You can stay as long as you like.

Can I visit the museum, have lunch and return to the museum using the same ticket?
We use time slots in order to ensure an optimal distribution of visitors. It is not allowed to leave the museum and return afterwards. We advise you to visit Voorlinden Deli before or after your visit. 

Can I use a locker?
If possible, leave your coat in the car or wear it when in the museum. Small bags may be taken into the museum. Backpacks are not allowed. The lockers are carefully cleaned frequently.

Can I visit the museum shop without a ticket?
This is possible on specific hours. Please send us an email via info@voorlinden.nl or call us at +31 (0)70 51 21 660 for an appointment. Our web shop is always accessible.

Is the Museumcard valid at museum Voorlinden?
The Museumcard is not valid. Museum Voorlinden runs entirely on the incomes from ticket sales, the restaurant and the museum shop. The museum does not receive any form of subsidy. We want to offer our visitors a high-quality international exhibition programme. In order to be able to finance this, we need the full entrance fees. We cannot join the Museumkaart Foundation because in that case we would receive a too limited share of the ticket fees through this foundation.

Accessibility

How do I get to museum Voorlinden?
Museum Voorlinden is accessible by car and public transport. Check the current timetable shortly before departure. Check all directions here. From the exit on the highway, the route is indicated by green signs.

What are the parking facilities on the Voorlinden estate?
Museum Voorlinden has a large number of free parking spaces. There are two parking spaces on the estate: P1 and P2. P1 is closest to the museum and the restaurant. There are also five disabled parking spaces.

Are there facilities for disabled persons?
The museum and restaurant are easily accessible by wheelchair. There are also plenty of wheelchairs on loan. These are free of charge and can be reserved in advance. Wheelchairs will be disinfected before use. Disabled parking spaces are available at P1.
Everyone must be able to show a valid admission ticket. Visitors who are unable to navigate their way through the museum independently, can bring a care-giver for free on presentation of a care-giver pass or letter signed by a family doctor or specialist. Read more.

As a disabled person, can I get to the main entrance of the museum by car?
Museum Voorlinden is located in a protected nature reserve. Cars are not allowed to enter all parts of the nature reserve. At the nearest car park (P1) there are five disabled parking spaces. We also free wheelchairs available, which can be reserved in advance. Read more.

Do you come to the museum alone as a disabled person? Please contact us at info@voorlinden.nl. We will be happy to think along with you.

Tours and events

Can I take a guided tour in the museum?
Would you like to know more about the art, architecture and nature of Voorlinden? Please ask us about the possibilities. Send an email to tour@voorlinden.nl.

Can I rent rooms and organize events at museum Voorlinden?
We are happy to inform you about the possibilities. Please contact us via event@voorlinden.nl.

Other

Can I buy gift tickets?
At this moment, it is only possible to purchase gift tickets through our webshop. In case you have a gift ticket, please contact us via info@voorlinden.nl or +31(0)70 5121660. We are happy to reserve a time slot for you so that you can still visit the museum with your gift ticket.

Can I visit the library?
Due to the current measures it is not possible to visit the library. This also applies to the treasure room.

Have any adjustments been made to the galleries or areas that are to be visited?
James Turrell’s Skyspace and the treasure room are unfortunately closed for visitors as it is not possible to keep a distance of 1.5 meters in these areas.

On Facebook and Instagram Voorlinden shows an artwork a day. However, I did not see all these works during my visit to the museum. How is that possible?
Every morning we show an artwork from the collection of museum Voorlinden on Facebook and Instagram. This is how we provide you with your daily dose of art. The collection of museum Voorlinden is much larger than we can show in the museum. Of course we also want to give the works of art that are not currently on display the attention they deserve. That is why we also show these works on our social media.

Can I bring my dog to Voorlinden?
With the exception of registered service dogs, animals are not permitted in the museum. On the estate, dogs must be leashed to protect the game and birds. Please do not leave your dog unattended when visiting the museum or the restaurant.

I would like to film or photograph in museum Voorlinden. Is that possible?
For questions about recordings in the museum, please visit our press page or mail to press@voorlinden.nl.

Is your question not listed? Please contact us at info@voorlinden.nl.