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House rules

Because we want to present and protect our art as good as possible and to guarantee the quality of each visit, we kindly ask you to respect our house rules.

  1. Every museum visitor must be in possession of a valid admission ticket. At the moment, we work with timeslots. This enables us to control the number of people in the museum. You should register at the entrance of the museum at your chosen time. In case you arrive earlier, do not join the queue until your timeslot begins. This will help to avoid crowds.
  2. At Voorlinden, you can only pay with a debit or credit card.
  3. Only use a locker if necessary. If possible, leave your coat in the car or wear it when in the museum. Small bags may be taken into the museum, backpacks are not allowed.
  4. A one-way route runs through the museum. We have organised the museum in such a way that contact with other visitors is kept to a minimum.
  5. Keep 1.5 meters distance from your fellow visitors and staff.
  6. Always follow the instructions of our staff.
  7. We ask families and partners to stay together. In his way, we give everyone enough space.
  8. It is not allowed to touch the works of art in the museum, unless specifically indicated otherwise.
  9. Photographs can be taken in the museum, but only without a flash and without a tripod or selfie stick and for personal use only. Please take other visitors into account. It is not allowed to photograph for publicity purposes without permission.
  10. Writing and drawing is allowed in the museum, but only with (coloured) pencil or ballpoint pen. Writing against the walls is not allowed. Sitting on the ground is only permitted when it is not too busy.
  11. You are not allowed to eat and drink in museum Voorlinden or to consume food and drinks that you brought along on the estate.
  12. Smoking is prohibited in the entire estate, including the restaurant.
  13. With the exception of registered service dogs, animals are not permitted in the museum. On the estate, dogs must be leashed to protect the game and birds. Please do not leave your dog unattended when visiting the museum or the restaurant.
  14. Museum Voorlinden is accessible to visitors with limited mobility. Wheelchairs and rollators are permitted.
  15. The museum has wheelchairs available for visitor use, with tires that are suited for the floor of the museum. Reserving a wheelchair in advance is possible. We ask for an identity document as a deposit. Read more.
  16. Visitors who are unable to navigate their way through the museum independently, can bring a care-giver for free on presentation of a valid care-giver pass or letter signed by a family doctor or specialist.
  17. Baby carriages and buggies are permitted in museum Voorlinden. Segways, skateboards, scooters and roller skates are prohibited. These can be stowed in the cloak room.
  18. Don’t let children run, frolic or scream. Stay together as a family.
  19. Tours accompanied by your own guide are not permitted in museum Voorlinden.
  20. Museum Voorlinden invites visitors to start a conversation about art. Please respect your fellow visitors and limit loud or troublesome noise. Telephone calls are allowed in the entrance hall, but not in other areas of the museum.
  21. Visitors of museum Voorlinden are recorded on camera. For your own safety and that of the museum we use video surveillance, inside and outside of the buildings.
  22. Museum Voorlinden reserved the right to check the luggage of every visitor. In this context the visitor can be asked for their cooperation when our staff requests the inspection of bags and other items.
  23. You are responsible for all damage you cause to artworks and to the museum building.
  24. Museum Voorlinden is authorized to deny your access to the museum, restaurant and to the estate in case you do not respect these rules.